📅 IMPORTANT INFORMATION
Mark your calendars! On March 30, 2026, we're launching our brand-new SmartHub mobile app and web portal. This powerful new system is designed to make your life easier, with features that help you save time, manage your account effortlessly, and even reduce costs.
Payment Options During Transition
As we transition to our new SmartHub system, some payment options will be temporarily unavailable. During this time, payments can be made via phone at (207) 985-3311, mail, or our drop box. For the most current information on available payment methods, please contact our office.
Current AutoPay Users — Action Required
If you currently use automatic payments, you will need to re-enter your payment information in SmartHub after March 30. Registration and AutoPay setup instructions will be provided once SmartHub is live.
📅 Mark Your Calendar
Add March 30 to My CalendarSee SmartHub in Action
Get a sneak peek at your new customer portal. SmartHub's clean, intuitive interface makes managing your account easier than ever.
Watch the SmartHub Promo
See how SmartHub makes managing your electric account easier than ever.
Video will autoplay when visible. Click the speaker icon to unmute.
Easy Billing & Payments
No more waiting for your bill to arrive in the mail. Access your bills instantly, anytime, anywhere. Make one-time payments or set up AutoPay for worry-free account management. Payment confirmations are immediate, and you'll never miss a due date again.
- View current and past bills instantly
- Multiple payment options (checking, savings, credit/debit)
- Set up AutoPay for automatic payments
- Immediate payment confirmation
Stay Informed with Smart Notifications
Never miss important account updates. SmartHub sends you timely alerts about bill availability, payment reminders, unusual usage patterns, and service updates — all delivered how you want them: email, text, or push notifications.
- Bill ready notifications
- Payment due reminders
- High usage alerts
- Service update notifications
Monitor Your Usage in Real-Time
Knowledge is power. Track your energy consumption daily, weekly, and monthly. Identify high-usage periods and make informed decisions to reduce your costs. SmartHub puts detailed analytics at your fingertips.
- Daily, weekly, and monthly reports
- Compare usage across time periods
- Set usage goals and track progress
- Receive alerts when usage spikes
Mobile App Available
Manage your account anywhere with the free SmartHub mobile app for iOS and Android.
Coming Soon
App download links and QR codes will be available here on launch day.
March 30, 2026Key SmartHub Features
Everything you need to manage your account, available 24/7
Getting Started
Here's what you need to know about the transition
Get Your New Account Number
All customers will receive new account numbers. Check your email starting March 30 or look for it on your April bill.
Register for SmartHub
Use your new account number and email address to create your SmartHub account starting March 30, 2026.
Start Managing Your Account
Access SmartHub on web or mobile to pay bills, track usage, set up AutoPay, and more!
Detailed registration instructions, mobile app download links, and step-by-step guides will be available on this page starting March 30, 2026. Check back then to get started with SmartHub!
Frequently Asked Questions
Yes. All critical information is encrypted in every transaction, and no personal information is stored on your phone or tablet.
Important Security Note: Mobile devices offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account. We recommend using device passcodes and biometric authentication (fingerprint/face recognition) for additional security.
Both platforms provide the same core functionality. The key difference is that the mobile app is designed for on-the-go access and can be downloaded from the Apple App Store or Google Play Store.
No. You can continue to pay your bill as you currently do. We offer multiple payment options including phone, mail, in-person, and drop box.
Yes. SmartHub shows all of your accounts and allows you to make payments to single or multiple accounts from both the website and mobile app.
The information is shown in real-time. However, if you keep your app or browser open for an extended time, you should refresh to ensure the information is current.
KLPD will NEVER call or email you to ask for: Credit card numbers, bank routing numbers, Social Security numbers, or passwords.
If you receive such communication, please report it immediately by calling us at (207) 985-3311.
No. All customers will receive new account numbers. Your old account number will no longer be valid after March 30, 2026.
You'll receive your new account number via Welcome Email (if we have your email) starting March 30, or on your April billing statement.