SmartHub Is Live!
Save time and money by managing your account anytime, from anywhere. Pay bills, track usage, set up AutoPay, and go paperless — all from web or mobile.
Attention: E-Bill Users
If you were signed up for E-Bill in our old E-Bill system, you will need to re-register in SmartHub to continue to receive E-Bills. If you need help, call us at (207) 985-3311.
Getting Started Is as Easy as 1-2-3
As you work down this page, you'll register, activate the features you want, and be managing your account like never before.
Register Your Account
Use your new account number (from your Welcome Email or April bill) and email address to create your SmartHub login.
Activate Your Features
Set up AutoPay, go paperless, configure notifications, and store your payment methods — all at your own pace.
Manage Your Account
Pay bills, monitor usage, receive alerts, and more — anytime, from any device, on web or the mobile app.
Introducing SmartHub
See how SmartHub makes managing your electric account easier than ever.
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How Can SmartHub Help You?
Our SmartHub mobile app and web portal keep you informed and show you where to save time and money on your bills. Manage payments, track energy usage, receive alerts, and report service issues — all from one place.
- View and pay bills instantly
- Set up AutoPay for worry-free payments
- Track daily, weekly, and monthly usage
- Go paperless and help the environment
- Get notified about bills, usage spikes, and outages
SmartHub How-To Guides
Step-by-step instructions for getting the most out of SmartHub. Each guide is available for both web and mobile.
Register for SmartHub
Create your account using your new account number (from your Welcome Email or April bill) and email address.
Manage Notifications
Choose how you receive alerts — email, text, or push notification. Your cell phone number is optional; you control what messages are sent.
Set Up AutoPay
Automate your monthly payment so you never miss a due date. If you were enrolled in AutoPay through E-Bill, you'll need to re-enroll here.
Go Paperless
Get instant access to your bill the moment it's published. Paperless is optional — you can switch back to paper anytime.
Frequently Asked Questions
Check the Welcome Email sent on March 30 to the email address we have on file. Your new account number will also appear on your April billing statement. If you can't locate either, call us at (207) 985-3311.
E-Bill has been replaced by SmartHub. Your payment history is preserved, but active AutoPay schedules did not transfer. You'll need to re-enroll in AutoPay through SmartHub after registering.
You can save bank account and credit/debit card information for future payments. On the web, go to Billing & Payments > Manage Stored Payment Accounts. In the app, go to Bill & Pay > Stored Payment Accounts.
Yes. All data is encrypted in every transaction, and no personal information is stored on your device. If you choose to save your login on your phone, we recommend using a device passcode and biometric authentication for added protection.
No. SmartHub is an additional convenience. You can also pay by phone using our automated payment line at (877) 401-7519, by mail, in person at our office, or via the drop box.
For questions or assistance with your account, call our office at (207) 985-3311.
Yes. SmartHub displays all your accounts under one login. You can view and pay each account individually or together.
Both provide the same core features. The mobile app adds push notifications and on-the-go access. Download by searching "SmartHub" in the App Store or Google Play.
KLPD will NEVER call or email you to ask for: credit card numbers, bank routing numbers, Social Security numbers, or passwords. If you receive a suspicious communication claiming to be from KLPD, do not provide any information — report it immediately at (207) 985-3311.
Need Help Getting Started?
Our team is ready to help you register and set up your SmartHub account.
Office hours: Monday – Friday, 9:00 a.m. – 4:00 p.m.
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